Give me 2 year insurance but have failed to get my lights working properly to begin with. Refuse to refund or send replacements. Just keep sending me instructions in emails that do not make my lights work.
Well…what can I say these are my second set and we’ll see how long they will last first set lasted just shy six months they started to act up by each section of light not working and others staying on without strobe glad I had option for insurance
Lights were much more impressive than I expected. Very Bright..!
Insurance coverage means alot.
I spend over $700 with them and my light broke and all now these people don't answer my email or send me a new one and I have insurance . The light burst into fire and smoke
what question do you have ? please let me know .
2 YEARS INSURANCE
hi, what is wrong with your light ? please let me know
Great value for the money. Itג€™s in the spaces where other types of lights would not go. Iג€™ve been complemented on houseleek it looks and how visible it is several times already.
Purchased the insurance, however I hope we never have to use it.
Great quality and easy to install
Don't usually get insurance but was fairly inexpensive.
* $40 2 YEARS INSURANCE FOR YOUR ORDER
Vivid light bars insure that a new light will be replaced and free of freight for a period of 2 years from the third month of purchase, refers to the following terms:
- Any quality problem of products when first receiving, or using it for a while, please contact our after-sale department with pictures/videos to apply for a replacement;
- The lights you bought out of production or upgraded, we will send you other goods with the same price or the upgraded one;
- If compensation occurs within two years, you will get a new product in full at no cost;
- Compensation occurs in the second year, the renewal premium in the third year will increase by a certain proportion.
2 YEARS INSURANCE FOR LIGHTS
Attention: You still enjoy the two-year warranty policy even if you don't buy the insurance. But you have to pay shipping fees when your order is exceed to 3 months. Please find out more information about our warranty policy.
Suggestion: Due to the high shipping fee, we suggest you to purchase 2 YEAR INSURANCE FOR LIGHTS. Once there is any quality problem with lights, even if your order is more than 6 months, we can still send you a new light with the free freight.
* Note: The time process of after-sale will be simpler and faster under insurance.
2 YEARS INSURANCE
QUESTIONS & ANSWERS
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You guys sold me faulted light 2 times and I have insurance and try getting to you guys for a long time and no answer , very very poor customer service
what is your order number ? what question do you have ? please let me know