Shipping Policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days.

Estimated delivery: 7–12 business days total

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Locations

• United States orders are fulfilled through our partnered U.S. warehouse.
• International orders are shipped from our main fulfillment center in Guangzhou, Guangdong, China.

United States Shipping

To provide fast and reliable delivery, U.S. orders are consolidated and transported in bulk to our partnered U.S. fulfillment center. Once received and processed by the warehouse, packages are shipped via FedEx 2-Day, UPS， depending on location.

Important Notice for U.S. Customers

• Tracking numbers are typically updated within 3–5 business days after purchase.
• During this initial processing period, tracking information may not immediately display updates.
• Once dispatched from our U.S. warehouse, Estimated total delivery time: 7–12 business days (including international transit + domestic delivery

We appreciate your understanding that tracking visibility may require a short waiting period.

International Shipping

International orders are shipped directly from our fulfillment center in China using reliable express carriers.

Shipping Methods

• Canada: DHL or FedEx
• Australia & Europe: DHL or FedEx
• Other regions: DHL or FedEx

Estimated Delivery Time

Canada: 7–12 business days
Australia: 7–12 business days
Europe: 7–12 business days
Other regions: 7–12 business days

Tracking numbers are generally provided shortly after shipment.
Please allow 2–3 days for tracking information to update.

Customs & Import Duties
United States

We cover all customs duties and import taxes for U.S. orders.
Customers will not be charged any additional duty fees upon delivery.

Other Countries

International orders outside the United States may be subject to customs duties, VAT, or import taxes depending on local regulations.
These fees are not included in the product price and are the responsibility of the customer.

Lost, Delayed, or Damaged Shipments

If your package is lost or arrives damaged, please contact us at support@vividlightbars.com
 with your order number and photos for assistance.